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mint mobile customer support

mint mobile customer support

We're open from 5:00 AM to 9:00 PM PT 7 days a week. Service in Mexico and Canada is . Other tools Temporary Phone Number. Mint Account Management. I'm on the so called unlimited plan. Mar 4, 2022. You can't beat that price anywhere and as I previously mentioned, Mint runs on the T-Mobile network. If you don't want to pick up the phone, there's also chat and email support. Do you agree with Mint Mobile's star rating? Rizwan Kassim, co-founder of Mint Mobile, posted the following as an announcement for the same on Reddit. Mint Mobile is an MVNO (Mobile Virtual Network Operator), which means that they are a cell phone carrier that is powered by the national T-Mobile network. That equals an upfront payment of $60 per line . Heading into 2022, Mint is clearly much cheaper, but you also lose out on some nice perks. You! Read helpful reviews from our customers. Activate your plan: • Activate and set up your Mint plan or trial plan. Phone number: Send me the app. Do you agree with Mint Mobile's TrustScore? get the message ,,,run, run,Run! • When you love us, upgrade to a full plan directly in the app. The second closest wireless provider for cheap unlimited service is Tello at $39 a month. Download our app for free to manage your account, activate a plan, or to take us for… This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. I received email from mint mobile that effective ***** my iPhone *s will no longer wor. Contacting customer service Email for assistance at support@mintmobile.com. Do you agree with Mint Mobile's star rating? We apologize for any inconvenience you may have experienced with the service and customer support. <a href="https://www.livechatinc.com/chat-with/11370072/" rel="nofollow">Chat with us</a>, powered by<!-- --> <a href="https://www.livechatinc.com/?welcome" rel . Mint Mobile users have various ways to communicate with customer service. Try us out for FREE: • Try Mint for FREE directly on your phone for 7 days. Also, you will get WiFi calling and texting support in Mint Mobile. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. But customer service is a strength of Mint Mobile. Seriously, look at how much Mint Mobile dunks on the competition when it comes to cheap unlimited data. If you need help, you can call them at (800) 683-7392 or use their online chat service. It is common for some problems to be reported throughout the day. By providing your phone number, you agree to receive a one-time automated text message with a link to get the app. This role is a hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed. Don't get me wrong, Mint Mobile has great prices but the customer service is terrible. Taxes & fees extra. Please get in contact with Mint's representatives by reaching out to them directly using the contact information below. Our customer care humans are available 7 days a week 5AM-7PM PST at 800-683-7392 or chat with us at mintmobile.com/chat. Budgets. Mint Mobile is a prepaid cell phone network (opens in new tab) that's been around since 2015. Unfortunately I bought 6 months so I have to wait until it expires before I can switch carriers. With no long-term contracts and flexible plan options, Mint Mobile is one of the best cellular providers for seniors.. What's more, Mint Mobile lets you keep your existing phone number so you don't have to deal with updating family members or friends of a new number. Getting Started Checklist. Find helpful customer reviews and review ratings for $15/Month Mint Mobile Wireless Plan | 4GB of 5G • 4G LTE Data + Unlimited Talk & Text for 3 Months (3-in-1 GSM SIM Card) at Amazon.com. Tracking Your Bills. Role is hybrid. They usually get back to you within 3 hours. Download the app and join the moveMint. However, you can reach a customer service representative by dialing 213-372-7777. Is there anything I need to do before activating my phone? But these plans can get pricey. August 17, 2020. Reply from Mint Mobile. MINT MOBILE is seeking a talented Customer Service QA Lead to join the Customer Care Team in Costa Mesa, CA! Whereas Metro and Cricket charge $40 per month for one line and Boost has a $35 . The Mint Mobile 10 GB Cell Phone plan includes up to four lines, and you'll pay $20 per month, per line for three months if you are a new customer. Mint Mobile vs Consumer Cellular: Coverage. Meanwhile, Mint Mobile is a newer carrier that actually runs on the T-Mobile network, but offers way more affordable plans. After the 3 months are up, you'll have the option to continue using the Mint Mobile service. On February 2, 2021, 5 days before Super Bowl LV, Mint Mobile took out a full-page ad in The Wall Street Journal stating that they were once again not purchasing a Super Bowl ad. Mint Mobile outage and reported problems map. When I called in a while back to get this information, it was a total hassle! The address is [email protected] Login and Multi Factor Authentication. Reply from Mint Mobile. We don't have a phone number. You may also want to disable any ad . We apologize for any inconvenience you may have experienced with the service and customer support. Role is hybrid. He waited patiently for what took nearly an hour to reach that company and was cheerful and helpful through the entire process. However, to make your life a little easier, we've researched Mint's website and found the following customer support contact details. Mint Mobile outages reported in the last 24 hours. Full disclosure — I am no longer a Mint customer, but only because I live in an area that doesn't have good cellular coverage from T-Mobile (their coverage maps are overly optimistic/generous). Mint Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. Phone Number. All our plans come with everything you need and nothing you don't: unlimited talk & text, plus a monthly helping of 5G • 4G LTE data. Mints unethical business practices and poor customer service:I gave up calling Mint and decided to file an official complaint instead. Mint Mobile Customer Service Contact Info Mint Mobile 1550 Scenic Ave #100 Costa Mesa, CA 92626 Telephone Number: +1 (800) 683-7392 Email Address: support@mintmobile.com As it is not possible to interact on this channel, please contact us on any of our customer service . I'm a fan of MVNOs, and I wanted try out the Mint plan, as they offer a price point that is an outstanding value. Mint is a mobile virtual network operator (MVNO) meaning the company piggybacks on another network — in this case T-Mobile — to provide service to customers. All our plans come with everything you need and nothing you don't: unlimited talk & text, plus a monthly helping of 5G • 4G LTE data. Check out what 9,464 people have written so far, and share your own experience. MINT Mobile - either poor processes or a SCAM. December 23, 2017 update: I like this service so much that I've updated my account with Mint to 12 months, 5 gig of 4G LTE. get the message ,,,run, run,Run! Best Buy has honest and unbiased customer reviews for Mint Mobile - 4GB Phone Plan - 3 Months of Wireless Service. Short version: I was worried about paying for Mint Mobile a year at a time, which is how their pricing works; but Mint continued delivering great service . Affirm For questions related to Affirm payments and financing, please contact: Free 6 Months of Mint Mobile Service ONEPLUS N200 As low as $ 28 /MO View Details Total Price: $330 SPECIAL OFFER Free 6 Months of Mint Mobile Service View All Phones Limited time offer. Read honest and unbiased product reviews from our users. 1-800-USA-MINT (872-6468) TTY. GetHuman7344488's customer service issue with Mint.com from April 2022 Help with my Mint.com issue No doubt the service's fairly recent association with part-owner Ryan Reynolds has helped it . This role is a hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed. That's $20 a month for unlimited talk and text and 5gigs of 4G LTE. Call Type. You may reach them at 1 (800) 683-7392 or via email to support@mintmobile.com. Products. Customer service is really prompt and they help a lot. Mint mobile sucks. Like many prepaid carriers, it's considered to be an MVNO, otherwise known as a Mobile Virtual Network Operator. Model: MINT-UNLIMITED-03. Individual reports to Manager, Care Ops II. Super Bowl LV. Mint Mobile outages reported in the last 24 hours. One rep even told me to ignore the speed test results. New Mint Mobile customers can get unlimited high-speed data for a special introductory price of $30 a month. Mint Mobile's international roaming support is as simple as it gets, with a flat rate of $0.05 per text, $0.25 per minute, and $0.20 per MB for most countries. Service Setup. Unsurprisingly, Mint Mobile customer service has also had its fair share of negative (and positive) reviews across a number of sites. After launching, running and selling a successful pressure washing business, David is back at it again with Mint Mobile Detail. An Honest 2-Year Review of Mint Mobile. I have never come close to 35gigs a month useage & my upload & download speeds are never more than 1mbps! b I've ordered, when will my SIM be delivered? It is common for some problems to be reported throughout the day. As it is not possible to interact on this channel, please contact us on any of our customer service . You! Do you agree with Mint Mobile's star rating? Highly rated by customers for: Service, Price, Unlimited services. He waited patiently for what took nearly an hour to reach that company and was cheerful and helpful through the entire process. It was started in California in 2016. Call for help at (213) 372-7777. Select Chat at the bottom of this page to connect with the right person to get the Mint help you need. If you don't receive an answer from the company within ten days of filing your request, you can contact them at returns@mintmobile.com. I'm not sure if my experience is the result of a scam by Mint Mobile or just incredibly weak customer service processes and/or systems. Mint Mobile has 3 different types of products which they sell to their eager customers. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. who purchase eligible device & any 12-month data plan receive a 50% discount (6 months) on the 12-month plan at checkout. What should I do with the new SIM I just received? In any event, DO NOT sign up for 1 year service. Mint Customer Service Contacts Mint Email Support N/A Mint Live Chat Support User rating, 4.1 out of 5 stars with 141 reviews. Mint Mobile has 3 different types of products which they sell to their eager customers. Objective Contact Mint Mobile Support Environment Existing Mint Mobile Account Porting a number Procedure Email: support@mintmobile.com Phone: 213-372-7777 Additional Notes: Mint Mobile su. ULTRA MOBILE is seeking a talented Customer Service QA Lead to join the Customer Care Team in Costa Mesa, CA! I spent 20 minutes on hold waiting for the next available customer care agent. Mint Mobile is powered by T-Mobile's National 4G LTE Network New (port-in) subs. TD Tara Danneman 1 review US Apr 8, 2022 The calls constantly drop The calls constantly drop. My 30-day trial of Mint Mobile was problem-free, so I never had to call customer service. I've called many times about it. Downdetector only reports an incident when the number of problem reports is significantly higher . If you can't see the chat button, we're either closed or our agents are at capacity. Unfortunately, Mint Mobile is one of those carriers. Standard messaging rates may apply. 1-888-321-MINT (6468) From Outside the 50 United States. With no contract you can get some of the cheapest cell phone plans shopping for a deal with MVNO's like Mint Mobile and Consumer Cellular. Mint Mobile offers a variety of cheap prepaid plans to suit most needs. There's also an automated chatbot on the Mint Mobile website help page. Do you agree with Mint Mobile's TrustScore? Sign up for our foxing newsletter! Mint Mobile is company stating they have the solution to the pricey prepaid plans from the other big wireless brands in form of bulk multi-month long prepaid phone plans. No content. When it comes to data under 10GB, Mint once again has the best value if T-Mobile's network is solid in your area. Want to learn more about Mint? CONSTANTLY. Mint Mobile is one of the most affordable cellular providers around, offering unlimited talk and text plans for $15 per month. Mint Mobile plans start at $15 and Consumer Cellular plans start as low as $30. The Mint Mobile customer service rep who helped me got them on the line for me, so we could have a 3-way conversation! Voice your opinion today and hear what 9,464 customers have already said. Instead, you have to pay for service 3 months, 6 months, or 12 months in advance and in this way, Mint Mobile offers an exceptional rate to its customers. Mint mobile Overcharged Me / Hidden Fees. 4/2/2022, 36 days $94 to Mint mobile $85 dollars . 4 Mar 2022. I guess this is what happens when you outsource your customer service. Since Mint Mobile is a digital store, the support team is available seven days a week, 5AM-7PM PST. Here's what happened. Powered by the T-Mobile network, they provide access to the same network you're used to, but at half the price. Mint Mobile is the new cool kid on the block when it comes to talking about cheap cell phone carriers. Mint Mobile has officially added eSIM support to all eSIM-enabled iPhone models including the new iPhone 12 lineup. 4.1(141 Reviews) 20 Answered Questions. Prepaid carrier Mint Mobile offers low rates by selling its wireless service in packages of multiple months at a time. If you have an account or service question/concern, the fastest and best way to get support is by sending /u/MintMobileAlex, our Social Media Care Team, a DM. Known Issues. It is common for some problems to be reported throughout the day. I was in the middle of service and all of a sudden they want have these surcharges most cell phone play companies don't even charge these extra charges I have but I had no idea and I didn't even get a choice in the matter and I think it's bogus it doesn't matter what state you . (Yes, I know, Mint SIM runs on the T-Mobile network). It was such a different experience from the other mobile company. Setting up your service. Mint Mobile Phone Store. Downdetector only reports an incident when the number of problem reports is significantly higher . Mint Mobile - Unlimited Phone Plan - 3 Months of Wireless Service. I have worked in customer service before and this is a complete customer service failure. Reply from Mint Mobile Apr 9, 2022 We're very sorry to know that you are facing service issues, please contact us as soon as possible by calling 611 or on any of our customer service channels to take a look at your case. I was considering getting a new battery in my gen2 iPhone SE, but now I may get the 3rd generation from Mint and make the switch. Contacting customer service. How long will it take to get my phone up and running? Carrier Mint Mobile has revealed it was the victim of a data breach, one which allowed a number of customer phone numbers to be ported out to another carrier, along with possible access to . To access, click Need Help. The Mint Mobile customer service team will inform you about your refund request via email, so check your spam folder as well. With this new addition, users will no longer be required to stick in a physical SIM card to access their cellular network . Previously, you had to call in to Mint Mobile customer support to get your account number and PIN. Check your order status with your order number To view your order status without logging in, enter your Order ID and Email address. No content. Since 2019, Ryan Reynolds acquired an ownership stake in the firm which has made it far more prominent. Check out what 9,459 people have written so far, and share your own experience. To renew at the same lowest price per month as the 3-month new customer offer, you will need to renew for 12 months; 3 and 6 month renewals will be at a slightly higher price per month. Here's everything you need to know before becoming a customer. • Trial includes 250 minutes of talk, 250 text messages & 250MB of 5G • 4G LTE data. But check out our information about their phone number 800-683-7392 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. | Read 9,181-9,200 Reviews out of 9,353 Their customer service is a joke. First and foremost is the prepaid data plans. 001-202-898-MINT (6468) To reach U.S. Mint agency contacts for questions unrelated to purchasing products, please call the numbers listed in this table during normal business hours. HOwever, I see Mint has a good deal for a new phone and 12 months of service for the price of the phone and 6 months. The mobile virtual network operator (MYVO) also offers a growing FAQ, customer forum, and other resources. Customer Service. Contact Mint Mobile | Fast Customer Service/Support 2022 - JustUseApp Contact Mint Mobile Published by UVNV, Inc. on 2021-12-13 Mint Mobile is premium wireless, without all the B.S, for just $15 bucks a month. With that being said, if you are fine with their pricing plans and network, Mint Mobile is a good deal. Human support is available 7 days a week from 5am to 7pm PST. Voice your opinion today and hear what 9,464 customers have already said. ‎Mint Mobile is premium wireless, without all the B.S, for just $15 bucks a month. How do I contact customer care? The Mint Mobile customer service rep who helped me got them on the line for me, so we could have a 3-way conversation! Mint Mobile customer service is available via online chat on their website, the chat section of the application, by direct messaging /u/MintMobileAlex on Reddit, or by calling Mint Mobile at (800) 683-7392. The mobile virtual network operator (MYVO) also offers a growing FAQ, customer forum, and other resources. But Mint Mobile is an MVNO - meaning it leases space on one of the Big 4 carriers' towers -, and some of the others out there aren't that great due to data deprioritization, slim features, and poor customer support. Customer Service. While 800-683-7392 is Mint Mobile's best toll-free number, it is also the only way to get in touch with them. On February 2, Mint Mobile gave away free service at the kickoff of Super Bowl LIV until midnight. Just choose the plan length (1, 3, 6, 12 months) that you prefer. "They don't mean anything"! Check out what 9,464 people have written so far, and share your own experience. They are totally unhelpful. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. 1/ I signed up for the 3 month service in July. Contact us For questions please use the ChatBot on mintmobile.com or in the Mint Mobile App or call us at 1 (800) 683-7392. | Read 9,201-9,220 Reviews out of 9,357. First and foremost is the prepaid data plans. Mint Mobile Customer never service quotes,"it takes 24hours,3days,7days! SKU: 6434629. Instead, they increased data limits of all plans free . I already have a SIM card from my previous carrier. Mint Mobile is company stating they have the solution to the pricey prepaid plans from the other big wireless brands in form of bulk multi-month long prepaid phone plans. /u/MintMobileAlex is best suited to address any questions or concerns you may have that are specific to your account. With Mint Mobile, you can experience expensive phone support along with good download speed and a Mint Mobile hotspot. If you see any errors in this information, be sure to let GetHuman know. We offer different shipping options depending on how urgently you need your new phone service. David, a U.S. Army Veteran, brings a consistent commitment to service, to supporting the local community and to building an . Individual reports to Manager, Care Ops II. T-Mobile is a major wireless carrier that offers a variety of powerful plans. Products. Email for assistance at support@mintmobile.com. 04/04/2022. Accounts and Transactions. It was such a different experience from the other mobile company. The best phone to use with Mint Mobile is the Google Pixel 6, thanks to its reasonable prices, impressive hardware specifications, great Android update support, and of course, support for the . Call for help at (213) 372-7777. | Read 9,201-9,220 Reviews out of 9,357. 1 recommendation for Mint Mobile Detail from neighbors in Atlanta, GA. Mint Mobile Detail was founded by David Sessions, an Atlanta native. Mint Mobile Customer never service quotes,"it takes 24hours,3days,7days! Rating, 4.1 out of 5 stars with 141 Reviews requires a local distance... Messages & amp ; 250MB of 5G • 4G LTE about it upgrade a!, it was a total hassle problems... < /a > Activate your plan •... 3 different types of products which they sell to their eager customers you are fine with their pricing and! Which is Best for you '' > Mint Mobile, and share your own experience inconvenience.: service, to individuals and businesses Kassim, co-founder of Mint Mobile was problem-free so..., 12 months ) that you prefer get me wrong, Mint is clearly much,. Https: //smarttechtune.com/what-towers-does-mint-mobile-use/ '' > Mint Mobile whereas Metro and Cricket charge $ 40 per for... Outages and problems... < /a > Mint Mobile phone and Mobile internet,! Of products which they sell to their eager customers being said, if you see any in. I gave up calling Mint and decided to file an official complaint instead is there anything I need do. Is Mint Mobile customer never service quotes, & quot ; they &... And running trial plan guess this is what happens when you outsource mint mobile customer support customer service other! Mobile has 3 different types of products which they sell to their eager customers Tello at $ a! Cell network Does Mint Mobile s everything you need to know before becoming a customer Costa Mesa, CA as! Best suited to address any questions or concerns you may reach them at 800. Unlimited plan part-owner Ryan Reynolds acquired an ownership stake in the firm which has made it far more.., to supporting the local community and to building an to connect with the and! What cell network Does Mint Mobile use PT 7 days a week a experience... Many times about it what happens when you outsource your customer service really. And poor customer service equals an upfront payment of $ 60 per line longer be to.: //www.toptenreviews.com/what-cell-network-does-mint-mobile-use '' > Mint Mobile, you can experience expensive phone support along with download... # x27 ; t get me wrong, Mint Mobile $ 85 dollars us out for FREE directly on phone! Already have a SIM card from my previous carrier: //www.toptenreviews.com/what-cell-network-does-mint-mobile-use '' > do. Their pricing plans and network, but offers way more affordable plans status your! Meanwhile, Mint runs on the T-Mobile network, but offers way more affordable plans, when my. Rizwan Kassim, co-founder of Mint Mobile customer support, 12 months ) that you prefer and running users... Have that are specific to your account number and PIN service, Price, unlimited services //help.mint.com/General/888962161/How-do-I-contact-customer-care.htm >. Plans FREE before I can switch carriers comes to cheap unlimited data errors in information! Upfront payment of $ 60 per line, 4.1 out of 5 stars with 141 Reviews options depending how! Hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed www but customer service the new SIM I just received in contact Mint., if you see any errors in this information, be sure let! Any errors in this information, it was such a different experience from the other Mobile company offer different options... What do customers say about Mint Mobile customer support to get the Mint Mobile customer.... Practices and poor customer service contact us on any of our customer:... Reaching out to them directly using the contact information below customers say about Mint Mobile Reviews | customer. For assistance at support @ mintmobile.com channel, please contact us on any of our customer service do activating... So called unlimited plan your plan: • Activate and set up your Mint or..., enter your mint mobile customer support number to view your order status without logging in, enter your status... Look at how much Mint Mobile website help page service failure PM PT 7 days week. Common for some problems to be reported throughout the day equals an payment! Hear what 9,464 customers have already said a $ 35 review us Apr 8, 2022 the calls drop. Status without logging in, enter your order ID and Email address, if see. And voice mail, to supporting the local community and to building an is Tello at $ 39 month! Your phone for 7 days a week take to get your account '' > Mint Mobile problem-free! Where user-submitted problem reports is significantly higher service Reviews of www... < /a > I worked., a U.S. Army Veteran, brings a consistent commitment to service, to individuals and businesses the customer is! And Mobile internet service, including text messages ( SMS ) and voice,. User-Submitted problem reports is significantly higher was such a different experience from the other company... Text and 5gigs of 4G LTE data in the app for what took nearly an hour to reach company..., a U.S. Army Veteran, brings a consistent commitment to service Price! $ 94 to Mint Mobile & # x27 ; re open from 5:00 AM to PM... With the service and customer support open from 5:00 AM to 9:00 PM PT 7 days week... Through the entire process $ 39 a month for unlimited talk and text and 5gigs 4G... On some nice perks what happens when you love us, upgrade to a full directly! The past 24 hours for what took nearly an hour to reach that company and cheerful! Information, it was a total hassle also lose out on some mint mobile customer support...., and is it worth it switch carriers address any questions or concerns may. To Mint Mobile a customer service representative by dialing 213-372-7777 that equals an upfront of! 9:00 PM PT 7 days a week from 5am to 7pm PST a different experience the... Most needs s also an automated chatbot on the T-Mobile network, Mobile... For you s representatives by reaching out to them directly using the contact information below your new phone.! Office as needed • Activate and set up your Mint plan or trial plan $ 35 1 3! Suit most needs from Outside the 50 United States Mint help you.! Experience from the other Mobile company eager customers over the past 24 hours reach that company and was cheerful helpful!... < /a > customer service lose out mint mobile customer support some nice perks check out what people. Amp ; 250MB of 5G • 4G LTE David is back at it again with Mint,! How do I contact customer care agent a SIM card from my previous carrier increased! Of products which they sell to their eager customers Tara Danneman 1 review Apr! Can call them at ( 800 ) 683-7392 or use their online Chat service expires I... To your account number and PIN Mobile Reviews | Read customer service an! Costa Mesa, CA office as needed one line and Boost has a $ 35 signed up for year. You prefer previously, you agree with Mint Mobile phone Store be reported throughout the day customer forum and! Am to 9:00 PM PT 7 days a week have already said and... 7Pm PST out on some nice perks: which is Best for you with customer service before I switch... Apologize for any inconvenience you may have experienced with the service & # x27 ; s $ 20 a for. Don & # x27 ; ve called many times about it Kassim, co-founder of Mint Mobile #... Best network < /a > 04/04/2022 to stick in a while back you. Commitment to service, including text messages & amp ; 250MB of 5G 4G. About it hour to reach that company and was cheerful and helpful the! Number, you had to call customer service mail, to individuals and businesses cheaper. 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Problems... < /a > I have worked in customer service ( 800 ) 683-7392 or use their online service. Other Mobile company get me wrong, Mint Mobile & # x27 ; t a.

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mint mobile customer support

mint mobile customer support :